Apple Retail

Apple Retail

Apple Retail

2023

Recruitment Newsletter

Collaborated with retail and recruitment teams to address a gap in how job opportunities were communicated to retail staff across the UK. Seeing an opportunity to enhance the promotion of available roles, I proposed a bi-weekly newsletter that would deliver job listings directly to all retail staff members, streamlining the job search process and reducing reliance on the careers website, which had usability issues and unreliable alerts.

To improve clarity and usability, I redesigned the newsletter using vibrant colors to distinguish different markets, making it easier for staff to quickly identify relevant roles. Additionally, I introduced sections that promote tools and resources, such as Resume Workshops and Interview Preparation, to help staff with their applications. The newsletter includes direct links to job applications and resources, ensuring quick and easy access for users.

The redesigned newsletter was well-received by the head of recruitment, significantly improving the visibility of job opportunities and benefiting both recruitment efforts and retail staff engagement.

Coming soon

Company

Apple

Role

UX/UI Designer

Deliverables

Web UI Interactive Guide High-Fidelity Mockups Design Design System Documentation

Tools

Figma BOX

2023

Operational Guides

I was tasked with designing two crucial guides for the operations retail team—one focusing on the daily operations and processes, and the other on the preservation of the new Battersea store.

Given that the store was staffed by members from different locations with varying procedures, it was essential to ensure uniform access to critical information, especially since the store's operation involved confidential details, contacts, and internal resources.

To address this, I designed interactive, web-based guides using Figma, making them easily accessible to all staff members when needed. These guides were particularly valuable for both the existing team and any new staff, providing a reliable resource to navigate daily operations and the unique aspects of the Battersea store.

The implementation of these guides ensured consistent access to information, helping the team maintain smooth operations and preserve the store’s standards.

Coming soon

Company

Apple

Role

UX / UI Designer

Deliverables

UI for Interactive Guides High-Fidelity Prototypes

Tools

Figma BOX

2022 - 2023

Team Directory

In a fast-paced retail environment with large teams, it can be challenging for staff to quickly learn and remember the names, roles, and backgrounds of their colleagues. This often results in prolonged periods where team members do not know each other well, which can create a barrier to fostering a truly inclusive and collaborative environment.

To address this issue and promote diversity within the team, I designed as a personal project, an interactive team directory using Figma, accessible via both mobile and web platforms. This directory features individual cards for each staff member, displaying some of their main details, special badges, and origin flags to celebrate the diverse nationalities and backgrounds of the team.

The directory categorises staff by their respective teams and by connection teams, which are groups that report to specific managers. This structure not only helps team members quickly identify which connection team they belong to but also encourages a deeper understanding and appreciation of the diverse backgrounds within the team.

To further enhance visibility, we printed and posted the connection team diagrams in the store, ensuring that all staff could easily see and connect with their colleagues, both digitally and in person. This initiative has not only facilitated better team interactions but has also fostered a more inclusive and cohesive workplace culture.

Coming soon

Company

Apple

Role

UX / UI Designer

Deliverables

Web & Mobile UI Interactive Guide High-Fidelity Mockups Design Printed Connection Team Posters

Tools

Figma BOX

Other Projects

Appreciate your visit!
Do not hesitate to reach out regarding any
kind of projects, or if you just want to say hello.

Let's Connect!

Appreciate your visit!
Do not hesitate to reach out regarding any
kind of projects, or if you just want to say hello.

Let's

Connect!

Appreciate your visit!
Do not hesitate to reach out regarding any
kind of projects, or if you just want to say hello.

Let's Connect!